What is the difference between Basic, Deluxe and Premium services?

Question: What is the difference between Basic, Deluxe and Premium services?


Answer: 

Deluxe service includes in-process photos of dolls, that will be sent to you so you can give us feedback on the sculpted head and the painted doll. We will continue correcting the doll until you are satisfied. The first round of sculpting and painting changes are each free and subsequent rounds are charged $5 per round of changes. If the sculpted head has to be resculpted from scratch after it is painted, this incurs a charge of $20.

Basic service does not include in process photos, the doll is made, reviewed by our expert customer service person for quality and then sent to you.
Both services include a custom sculpted head and a completely custom painted doll.
Since the doll is custom made and cannot be restocked, there is a no refund policy on all of our products.